Support

We usually reply within two business days.

Contact us

Email [email protected] for help with the app, your subscription, privacy requests, or anything else. Please include your device model and iOS version if you're reporting a problem.

Subscription and billing

Purchases, free trials, renewals and refunds are handled by Apple. To cancel: open Settings on your iPhone → tap your name → Subscriptions → NutriWealth → Cancel Subscription. Cancelling before the trial ends means you won't be charged. Deleting the app does not cancel a subscription.

For a refund, use Apple's Report a Problem page: reportaproblem.apple.com.

Restoring your purchase

New phone or reinstalled the app? Open NutriWealth, go to Profile → Restore purchases, and make sure you're signed in to the same Apple ID you bought with.

A scan looks wrong

Scores and analyses are general estimates built from open databases and AI, and product data can be incomplete or out of date. Always check the packaging, especially for allergens. If a result looks clearly wrong, email us the product name and barcode and we'll look into it.

Your data

NutriWealth has no accounts. Your logs and history live on your device, and deleting the app removes them. To ask about any information we do hold, email us at the address above. See our Privacy Policy for details.